Shipping policy

 

Luvyaak – Shipping Policy

At Luvyaak, we take great care to ensure your handmade products arrive safely and on time. Please read below for details about our processing times, shipping options, and delivery expectations.

Processing Time

  • All orders are handmade to order and carefully inspected before dispatch.

  • Processing typically takes 2–4 business days (excluding weekends and public holidays).

  • During peak seasons or promotions, processing may take slightly longer — we’ll keep you updated by email.

Shipping Methods & Rates

Service

Delivery Time*

Order Value

Rate

Free Shipping

15–30 days

$100.00+

Free

Slow Transit

15–30 days

$0.00–$99.99

$3.99 USD

Standard

7–15 days

$0.00–$99.99

$6.99 USD

Urgent Air Transport

3–7 days

$0.00–$999,999.00

$9.88 USD

*Delivery times are estimates and may vary depending on customs clearance, local postal delays, and other factors beyond our control.

Order Tracking

  • Once your order is shipped, you’ll receive an email with a tracking number.

  • You can track your order via our website or the courier’s tracking page.

Customs, Duties & Taxes

  • International orders may be subject to import duties, taxes, and fees imposed by your country.

  • These charges are the buyer’s responsibility and are not included in our prices or shipping costs.

  • Please check with your local customs office before ordering if you’re unsure about these costs.

Delays & Lost Parcels

While we do our best to meet delivery timelines, delays may happen due to weather, customs, or unexpected events.

If your package is significantly delayed or lost, please contact us at jeffrey19891015@gmail.com within 30 days of the expected delivery date.

Contact Us

For any shipping inquiries:

📧 jeffrey19891015@gmail.com

We’re always happy to help! 🐾